Others

Q

"Privacy Policy" is displayed.

A

"Consent to use cookies" may be displayed at the bottom of the page.

To browse the site, you must agree to this.

Please press [Agree], and then try to log in.

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■ If "Consent to Use Cookies" is not displayed and you are redirected to "Privacy Policy"

Please access the page again after deleting the cache.

<Caution>

Clearing your cookies and cache will also erase all your login information for other sites. (= you will be logged out)

We recommend that you keep a record of your login ID and other information in advance, if necessary.

The operation procedure for various settings may differ depending on the terminal, so if you have any questions, please contact your mobile phone company.

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▼When using an iPhone (Safari)

1. Select “Settings” – “Safari” from the home screen

2. Tap "Clear History and Website Data"

*About the use of recommended browsers

The recommended browser for using this site from an iPhone is Safari.

If you are logged in from a different browser such as "Chrome", please try accessing/login from "Safari".

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▼When using Android (Chrome)

1. On your Android smartphone, open the Chrome app.

2. Tap [3-point reader] at the top right of the screen.

3. Tap History then Clear browsing data.

4. Select a period at the top. To delete everything, select All time.

5. Check the boxes next to Cookies and site data and Cached images and files.

6. Tap Clear data.

Other "other" questions

• Q.
  About the translation function
• Q.
  The site does not display well.
• Q.
  Please tell us about "LAPONE ONLINE SHOP".
• Q.
  Please tell me about copyright.
• Q.
  What is a Dual Membership?

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