2024.02.23

News

<Updated on 2/23 (Friday)> About goods sales at the “INI 2ND ARENA LIVE TOUR [READY TO POP!] IN KYOCERA DOME OSAKA” venue

When using the "INI 2ND ARENA LIVE TOUR [READY TO POP!] IN KYOCERA DOME OSAKA" venue sales, please check the following.

*All products will be available for pre-order at the LAPONE ONLINE SHOP after the performance. Details will be announced at a later date.

(Items still on sale from the ARENA TOUR and INI OFFICIAL LIGHT STICK are not included.)


《Venue Sales Location/Time》

[Osaka] Kyocera Dome 3F Central Plaza

◼︎Saturday, February 24, 2024 09:00-15:00 Scheduled

◼︎Sunday, February 25, 2024 09:00-15:00 Scheduled


《For those who can purchase goods》

Tickets can only be purchased by those who have tickets on the day of the performance.

When purchasing, we will check your performance ticket, so please be sure to present your ticket.

Example: If you have a ticket for 2/24 (Sat), you can only purchase it on 2/24 (Sat).

*Please refrain from making direct inquiries (phone calls, etc.) to the venue.


*About electronic tickets:

・Tickets for this performance will be issued electronically through the "INI OFFICIAL APP." A smartphone compatible with the smartphone app "INI OFFICIAL APP" is required to receive tickets and enter on the day of the performance.

・Receipt of electronic tickets differs depending on each advance ticket. Please check each reception page for details. (Seating information will be displayed on the day of the performance.)

・If the accompanying person does not have a smartphone, their tickets will be displayed on the applicant's device and they will be able to enter at the same time as the applicant. Please bring a valid ID as you may be asked to confirm your Japanese identity.

・For this performance, each person must bring one ticket to enter, so please use the "INI OFFICIAL APP" to distribute tickets to your companions. Please note that the applicant's tickets cannot be distributed or transferred to other people.

・In order for a companion to receive a ticket, the companion must also download the "INI OFFICIAL APP" and register to use it (free of charge). When applying, please make sure that all participants in this performance have a smartphone with a compatible OS and that can use SMS authentication.

・If you arrive with undistributed tickets, it may take some time to enter the venue. Please be sure to allocate tickets, register your companions on the INI OFFICIAL APP, and receive tickets before your visit.

・If you cannot participate due to unavoidable reasons, please use the official trade.


《Venue sales payment method》

1) Cash (Japanese yen only)

2) Credit card

3)QR code payment

4)Electronic money

*Please check the image below for details.

 

*Payment can only be made in one lump sum.

*When using credit card, QR payment, or electronic money, payment may take some time depending on communication conditions. In addition, it may not be possible to use the service due to circumstances such as the communication environment.

*Please note that this cannot be used in conjunction with cash payment.

* On the day of the event, we may stop using credit cards, QR payments, and electronic money due to unavoidable circumstances.


《Regarding returns and exchanges》

◎We cannot exchange or return products due to customer convenience.

◎Due to the materials and production process, there may be some scratches or scuffs on the surface of the product. Please note that there are no problems with use.

◎We will make every effort to ensure that there are no mistakes in the delivery of purchased items or lack of change, but please be sure to check on the spot after making your purchase. We will not be able to respond to requests made after this time has elapsed.

◎Defective products can only be exchanged on the day of the event. Please check immediately after purchasing. Please note that if the item in question is out of stock, we may issue a refund.


《Precautions regarding product purchases, returns, and exchanges》

◎The number of items sold is limited. Some items may be sold out. Please note.

◎We are unable to accept product samples at the sales counter.

◎As there are many sales counters, there may be a time difference when it comes to notification of sold out products. Even after you place your order, if the product is sold out, you may not be able to purchase it.

◎If a product is sold out, we will notify you via product POP, but please note that there may be a time difference in the notification.

◎If the item in question is sold out, we may issue a refund.


《Precautions for goods sales locations》

◎Each performance sales time may change.

◎Staying up all night at the venue or in the vicinity of the venue, gathering from late at night, or making noise are strictly prohibited as they will disturb the neighborhood.

◎Even if you form your own line before the line-up start time, that line will be invalidated. Staff will guide you when forming a line.

◎Depending on the weather and conditions on the day, the entrance line start time, entrance line, and waiting area may change. Also, depending on operating conditions, admission methods may change without prior notice. Please note. In such cases, please follow the instructions of the on-site staff.

◎Please follow the instructions of the staff while waiting in line.

◎The waiting line for purchasing official goods will only be filled by customers who are purchasing them. We ask that you please wait outside the merchandise area. Please refrain from waiting in line for admission.

◎The following actions will be a nuisance to other customers and are prohibited.

* Product trading at the booth venue or near the facility

* Sit-ins around the facility

*Occupying benches for long periods of time

If any of these actions are deemed to be occurring, our staff will contact you.

◎Cutting into the line or running when the line starts is extremely dangerous and is strictly prohibited.

◎If you do not follow the precautions, violate the rules, or cause a nuisance to those around you, we may be forced to suspend sales.

◎Due to bad weather, on-site sales may be postponed or canceled.

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