Site usage and content

Q

[iPhone] I cannot see MOVIE.

A

If you are using [Browser: Safari] on an iPhone, please check the following.

■ JavaScript settings

Make sure it is enabled.

iPhone > [Settings] > [safari] > [Details] > Enable JavaScript

■ About Private Browsing Mode

If "Private Browsing Mode" is set,

You may not be able to watch the video, so please watch it in normal mode.

When the private browsing mode is "on", the top and bottom of the screen are black,

If it is "off", the top and bottom of the screen will be white.

<Reference>

https://support.apple.com/ja-jp/HT203036

(Go to Apple Support page)

■ "Content blocker" settings

If you are viewing the site from Safari, the "content blocker" is

If it is set to "ON", playback may not be possible.

If you have the dedicated app installed, please turn the setting to "OFF" and try playback.

■ What about another browser?

Please try playing with Google Chrome.

■ Communication environment

Please play in a place with good radio wave conditions (Wi-Fi environment).

Other questions about "Site usage and content"

• Q.
  Can I use the content on the site, CD jacket photos, artist images, and sound sources?
• Q.
  Please tell me the recommended environment.
• Q.
  [Android] I cannot see MOVIE.
• Q.
  "PHOTO" and "MESSAGE" cannot be saved.
• Q.
  Suddenly I can't see the paid content page.

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