Site usage and content

Q
[Android] I cannot see MOVIE.
A

■ JavaScript settings

Make sure it is enabled.

Start Chrome > upper right [:] (menu) > Settings > Advanced Settings > Check "Enable JavaScript"

* The display differs depending on the model, browser, and OS version.


■ Cookie settings

Start Chrome > upper right [:] (menu) > Settings > Site settings > Check if cookies are enabled


■ Clear cache

Please try clearing your browser's cache.

Also, if many other applications are running, please end the task once.


■ Communication environment

Please play in an environment with good radio wave conditions such as Wi-Fi.


■ Reboot the terminal

Please turn off the power once and restart.

Other questions about "Site usage and content"

Back

If the above example does not resolve your issue, please contact us using the form below.

Click here for fan club inquiries  

Click here for inquiries about support advertisements and gifts