About login

Q

I forgot my password.

A

please confirm the following.

[1] Password reset
From the TOP page » [LOOGIN] » [Forgot your password], enter your "Registered email address" or "Plus member ID" and date of birth, and press the "Authenticate" button.

We will send you a password reset URL to your registered email address.

By accessing the URL in the e-mail, the password reset will be completed.

»Click here for password reset page
* Single-byte alphanumeric characters/up to 12 digits can be set

If 24 hours have passed since you received the email, please follow the procedure again from "Forgot Password".
*If you do not receive an email, here "Please confirm.

[2] If you cannot reset your password
If you cannot use your registered email address due to model changes, etc., please contact us with the following information.

==========
・Full name (Kanji)
・Full name (Kana)
・Date of birth (8 digits in Western calendar notation)
·Your phone number
·email address
·prefectures
・ Plus member ID
・Registered course (Bulk payment course/ Monthly Membership Fee Course)
==========

»Click here to contact us about forgetting your password

*Since there are many people who do not receive a response email from this window, please refrain from contacting us from your icloud address.

*Please note that we will not be able to reply if the necessary information is left blank.

*Depending on your environment, the email from the link above may not be displayed. Inquiry form] Please contact us.

Other questions about "login"

• Q.
  Do you have a membership number?
• Q.
  I have completed the payment, but I cannot log in.
• Q.
  What is Plus member ID (former: EMTG ID)?
• Q.
  Where can I find Plus member ID (former: EMTG ID)?
• Q.
  I want to delete Plus member ID (former: EMTG ID).

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