Thank you for using INI OFFICIAL FANCLUB.

From May to July 2022, we have started shipping "INITIAL:M" (renewal benefits) to those who have completed the renewal procedure for the INI OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course".

[“INITIAL: M” 2022 receipt target]

Those who meet all the following conditions will be eligible for shipping.

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①Those who have registered for the "Monthly Membership Fee Bundle Payment Course" from June 1, 2021 to June 30, 2022

(*Including cases where the course is changed from the "Monthly Membership Fee Course" during the above period)

(2) Those who have continued for the next year during the period when membership can be continued (from 3 months before the membership expiration date to the end of 1 month after the membership expiration date)

③ Those whose membership expiration date after continuation is from July 31, 2023 to June 30, 2024

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▼What is INITIAL:M?

https://ini-official.com/faq/detail/99

◆Members eligible for shipping

[For those residing in Japan]

Between May 1, 2022 (Sun) and July 31, 2022 (Sun)

INI OFFICIAL FANCLUB Those who have completed the continuation procedure for the "Monthly Membership Fee Bundle Payment Course"

*For those who have completed the continuation procedure after August 2022, we plan to ship after the month following the continuation procedure.

*Please refrain from making individual inquiries regarding shipping times.

*For members residing outside of Japan, information will be provided at a later date.

* Information will be posted on the "News" page as soon as the shipment is completed, so please wait.

◆ About delivery

・Delivery will be by Kuroneko DM service and international parcel post.

・It may take about a week to deliver depending on traffic conditions and your area.

Since it will be delivered by post, please check with your cohabitant to make sure it is not mixed with other mail.

◆ Notes

・Members who have joined the INI OFFICIAL FANCLUB "Monthly Membership Fee Course" and new members are not eligible.

・We have received many inquiries about incomplete addresses. Please be sure to check your registered address.

・Please note that if reshipment is required due to an incorrect address, the reshipment fee will be charged.

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◆ Regarding undelivered inquiries

In case of non-delivery due to incomplete address etc., we will accept resend during the following period.

Shipping fee is paid by the customer (members residing overseas must pay in advance via PayPal)Please note that it will be.

[Inquiry period]

・Members residing in Japan

Non-arrival acceptance period: September 30, 2022 (Friday) noon-Monday, October 3rd　⇒ Until October 14th (Friday) 23:59　

*The acceptance period has been extended from 23:59 on Monday, October 3rd to 23:59 on Friday, October 14th.

delivery method : Yupack cash on delivery

*We will not be able to respond to any inquiries after the non-arrival acceptance period.

Please be sure to contact us within the reception period for inquiries regarding non-delivery.

[Inquiry method]

1) Confirmation/change of registered address

After logging in from a standard browser (Safari/Chrome), please check/change your registered address from "Confirm/Change Member Information" on My Page.

・Please do not omit the building name, apartment name, and room number when registering.

・If the address (= registered name) is different from the nameplate of your home, the benefits you sent will be returned due to "wrong nameplate".

For those customers, please register "Mr. (nameplate name)" at the end of your address.

If your surname is changed, you cannot change it on My Page.

Please contact us from [here]

2) Apply from the URL below.

One application per member, so please check carefully before proceeding to the "Confirmation screen".

*No reception completion email will be sent. Please note.

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Member residing in Japan

resend application form

* You can access from 0:00 on Friday, September 30th.

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<Notes on application>

・After the above inquiry period ends, we will respond after confirming the details of your application.

Please note that it will take some time to respond to the resend.

・Please refrain from contacting us individually regarding shipping.

Please apply from the non-arrival form for incorrect address registration and non-arrival of benefits.

◆ Regarding inquiries about defective products

In the unlikely event that there is a defective product, please contact us during the following inquiry period.

Please contact us from [here]

Reception period: Until 23:59 on October 17 (Monday)