Payment of membership fee

Q

[Monthly Membership Fee Course] Payments are duplicated every month.

A

It is possible that you have obtained multiple "Plus member ID" with different email addresses and have been registered as a member (=settlement).

Please leave the ID you want to use, and unsubscribe from the unnecessary ID and delete the "Plus member ID" by yourself.

»[Monthly Membership Fee Course] How to withdraw

»About complete deletion of "Plus member ID"


<If you have no idea about payment/registration>
Many cases have been confirmed in which payments are made on behalf of family members.

Please check the points you have in mind before contacting us.
If you are a minor, please consult with your guardian.

If the problem persists, please contact us by email.

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■Customer information
For those who are interested in registering
・Name (Kanji/Kana)
・Your nickname
・Date of birth (8 digits in Western calendar notation)
·prefectures
·Your phone number
・Your email address:

■Payment information
・Billed amount
・Monthly fee payment method [credit card payment / carrier payment]
・For credit card payment: [16-digit card number]*1
・For carrier payment: [mobile company/payment information] *2
==========

*1: After confirming the information, we will promptly delete it.

*2: Please refer to the following for confirmation of the payment number. (Move to each mobile company's site)

■ For docomo: [12-digit payment number]
d menu >My docomo>Log in>Enter your network PIN>Confirm PIN>Usage charges>Check details>Related menu>Check usage charges for d payment

For au: [Continuous billing ID]
au ID TOP Log in from > au Easy Payment Menu > [List of continuous use services] > "Recurring billing ID"
* Please access the au ID site with a browser, not with the app.
* You cannot search by "payment information number" or "terminal phone number".

■ For SoftBank: [Order number]
My softbank Login to > [Menu] > "Charge/Payment Management" > [Mass Payment] > [Usage History] > [Confirm] for items on this site

»Click here for duplicate payment inquiries

*Since there are many people who do not receive a response email from this window, please refrain from contacting us from your icloud address.

*Please note that we will not be able to reply if the necessary information is left blank.

*Depending on your environment, the email from the above link may not be displayed, so please contact us using the [Inquiry Form] here.

Other questions about "Payment of Membership Fees"

• Q.
  [Monthly Membership Fee Course] What payment methods are supported?
• Q.
  [Monthly Membership Fee Bundle Payment Course] What payment methods are supported?
• Q.
  What credit cards are accepted?
• Q.
  Can I use debit cards, prepaid cards, and bundle cards?
• Q.
  [Monthly Membership Fee Bundle Payment Course] Can I change the payment method?
• Q.
  [Monthly Membership Fee Course] Can I change the payment method?
• Q.
  [Monthly Membership Fee Course] Do I need to pay every month?
• Q.
  [Monthly Membership Fee Course] If I join in the middle of the month, will the monthly fee be prorated?
• Q.
  [Monthly Membership Fee Course] Is it possible to get a refund if the payment is duplicated?
• Q.
  Are there any differences in services provided by different payment methods?

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