About withdrawal

Q

[Monthly Membership Fee Course] Please tell me how to cancel my membership.

A

After logging in to the site, please go to SUPPORT > [Cancel Membership] at the bottom of the top page to complete the procedure.

You can also cancel your membership by going to [Cancel Membership Procedure] on MY PAGE.

*You cannot complete the procedure from the app, so please make sure to access the site using a web browser (Safari/Chrome).

*Operation of in-app browsers (Yahoo! JAPAN app/Google app) is also not guaranteed.

»If you cannot log in, click here

Other questions about "Withdrawal"

• Q.
  [Monthly Membership Fee Bundle Payment Course] Please tell me how to withdraw from membership.
• Q.
  [Monthly Membership Fee Course] If I withdraw and re-enroll within the same month, will the payment be duplicated?
• Q.
  [Monthly Membership Fee Course] I have canceled my membership, but I continue to be charged for credit card payments.
• Q.
  [Monthly Membership Fee Course] Even though I withdrew, I am still being billed for carrier billing.
• Q.
  It was supposed to be an automatic continuation, but it was withdrawn.

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