Change of registration information

Q

I made a mistake when registering my date of birth and gender.

A

Date of birth and gender information cannot be changed from My Page.

After confirming your identity, we will accept changes, so please contact us from the following.

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<Mandatory items>

・Full name (Kanji)

・Full name (Kana)

・Your nickname

・Date of birth (8 digits in Western calendar)

·sex

·prefectures

・Registered email address

・Plus member ID

==========

»[Date of birth] Click here for correction inquiries

»Click here to inquire about modifying [Gender]

<Request>

Please fill in all necessary information without omission.

Please refrain from contacting us from your icloud address, as many people do not receive a response email from our contact.

Depending on your environment, the email link above may not open.

Please contact us from this [Inquiry Form].

Depending on the details, such as major changes, we may ask for a photo of your ID.

Please note.

Other questions about "change of registered information"

• Q.
  What should I do if my last name has changed?
• Q.
  Can I change my registered name?
• Q.
  What should I do if my address or phone number changes?

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