Thank you for using INI OFFICIAL FANCLUB.

INI OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続お手続きを4月に完了された方へ、下記の日程で2024年5月分の「INITIAL:M」（継続特典）2023の発送を開始いたします。

["INITIAL: M" 2023 receipt target]

Those who meet all the following conditions will be eligible for shipping.

・Those who have registered for the "Monthly Membership Fee Bundle Payment Course" by June 30, 2023.

(*Including cases where the course is changed from the "Monthly Membership Fee Course" during the above period)

・Persons who completed "automatic renewal" or "renewal procedure" from May 1, 2023 to August 31, 2024.

・Those whose membership expiration date after continuation is from July 31, 2024 to June 30, 2025.

◆Members eligible for shipping

[For those residing in Japan]

2024年4月1日（月）～2024年4月30日（火）の間にINI OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続手続きをされる方

[For those residing outside of Japan]

2024年4月1日（月）～2024年4月30日（火）の間にINI OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続手続きをされる方

*If you live in a country or region where international shipping procedures are difficult due to the effects of the new coronavirus infection, we will ship your order from the next month onwards.

[shipping address]

We will ship to the address registered on My Page.

If there is a change in your address, please log in to the site and change your member information from "Confirm/Change Member Information" on My Page.

If there is a change in your surname, please check this page and contact us.

※必ず、4月29日（木）までにマイページのご登録情報をご確認ください。

◆ Scheduled delivery start date

2024年5月28日（火）より順次発送

◆ About delivery

-Delivery will be by regular mail or international parcel.

・It may take about a week to deliver depending on traffic conditions and your area.

◆ Notes

・Members who have joined the INI OFFICIAL FANCLUB "Monthly Membership Fee Course" and new members are not eligible.

・We have received many inquiries about incomplete addresses. Please be sure to check your registered address.

・If you need to change your address, please do so during the period listed in the NEWS.

・Please note that if reshipment is required due to an incorrect address, the reshipment fee will be charged.

◆Frequently Asked Questions

・ When will I receive INITIAL:M?

・ I did not receive the INITIAL:M (continuation benefit).

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◆ Regarding undelivered inquiries

In case of non-delivery due to incomplete address etc., we will accept resend during the following period.

Please note that the shipping fee will be paid by the customer (members residing overseas must pay in advance via PayPal).

[Inquiry period]

・Members residing in Japan

未着受付期間：2024年6月12日（水）00:00～6月26日（水）23:59

delivery method : Yupack cash on delivery

・Members residing overseas

未着受付期間：2024年6月27日（木）00:00～7月12日（金）23:59 JST

Shipping method: Shipping fee payment via PayPal, EMS shipping

※PayPalでのお支払いは2024年7月30日 (火) 23:59 JSTまでにお願いいたします。

1 Confirmation and change of registered address

After logging in, please check and change your registered address from "Confirm/Change Member Information" on My Page.

(If your surname has been changed, you will not be able to change it on My Page, so please contact us from "Help/Inquiries")

2 Please contact us from the URL below.

One inquiry per member, so please check carefully before proceeding to the "confirmation screen".

*Please note that there is no e-mail indicating that the transmission has been completed.

・Members residing in Japan

https://secure.plusmember.jp/produce101s2/1/questionnaire/125/bebd4/

※6月12日（水）00:00からアクセスいただけます。

・Overseas resident members

https://secure.plusmember.jp/produce101s2/1/questionnaire/127/c4fb9/

※6月27日（木）00:00からアクセスいただけます。

◆ Regarding inquiries about defective products

In the unlikely event that there is a defective product, please contact us during the following inquiry period.

Please contact us from [here]

不良品お問い合わせ 受付期間：～6月26日（水）

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[Information on continuing INI OFFICIAL FANCLUB membership]

Renewal procedures can be done from 3 months before the expiration date to the last day of 1 month after the membership expiration date.

If automatic renewal is set, renewal processing will be carried out around the end of the membership expiration month.

Please click here for details on the continuation procedure.

If you have any other questions, please check our help page.