Thank you for using INI OFFICIAL FANCLUB.

For those who completed the renewal procedure for the INI OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" in October, we will begin shipping the November 2024 "INITIAL:M" (renewal benefit) 2024 on the dates below.

[Eligible for "INITIAL:M" 2024]

Those who meet all the following conditions will be eligible for shipping.

-Those who register for the "Monthly Membership Fee Bundle Payment Course" by June 30, 2024.

(*Including cases where the course is changed from the "Monthly Membership Fee Course" during the above period)

- Those who have undergone "automatic renewal" or "renewal procedures" between May 1, 2024 and July 31, 2025.

- Those whose membership expiration date after renewal is between July 31, 2025 and June 30, 2026.

◆Members eligible for shipping

[For those residing in Japan]

Those who have completed the renewal procedure for the INI OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between October 1st (Tue) and October 31st (Thu), 2024

[For those residing outside of Japan]

Those who have completed the renewal procedure for the INI OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between October 1st (Tue) and October 31st (Thu), 2024

*If you live in a country or region where international shipping procedures are difficult due to the effects of the new coronavirus infection, we will ship your order from the next month onwards.

[shipping address]

We will ship to the address registered on My Page.

If there is a change in your address, please log in to the site and change your member information from "Confirm/Change Member Information" on My Page.

If there is a change in your surname, please check this page and contact us.

*Please be sure to check the registration information on your My Page by Thursday, October 31st.

◆ Scheduled delivery start date

Shipment will begin on Friday, November 29, 2024

◆ About delivery

-Delivery will be by regular mail or international parcel.

・It may take about a week to deliver depending on traffic conditions and your area.

◆ Notes

・Members who have joined the INI OFFICIAL FANCLUB "Monthly Membership Fee Course" and new members are not eligible.

・We have received many inquiries about incomplete addresses. Please be sure to check your registered address.

・If you need to change your address, please do so during the period listed in the NEWS.

・Please note that if reshipment is required due to an incorrect address, the reshipment fee will be charged.

◆Frequently Asked Questions

・ When will I receive INITIAL:M?

・ I did not receive the INITIAL:M (continuation benefit).

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◆ Regarding undelivered inquiries

In case of non-delivery due to incomplete address etc., we will accept resend during the following period.

Please note that the shipping fee will be paid by the customer (members residing overseas must pay in advance via PayPal).

[Inquiry period]

・Members residing in Japan

Undelivered acceptance period: Thursday, December 5, 2024, 00:00 to Saturday, December 21, 2024, 23:59

delivery method : Yupack cash on delivery

・Members residing overseas

Undelivered acceptance period: Sunday, December 22, 2024 00:00 - Tuesday, January 7, 2025 23:59 JST

Shipping method: Shipping fee payment via PayPal, EMS shipping

*Payment via PayPal must be made by Friday, January 31, 2024 at 23:59 JST.

1 Confirmation and change of registered address

After logging in, please check and change your registered address from "Confirm/Change Member Information" on My Page.

(If your surname has been changed, you will not be able to change it on My Page, so please contact us from "Help/Inquiries")

2 Please contact us from the URL below.

One inquiry per member, so please check carefully before proceeding to the "confirmation screen".

*Please note that there is no e-mail indicating that the transmission has been completed.

・Members residing in Japan

https://secure.plusmember.jp/produce101s2/1/questionnaire/158/58264/

*Access will be available from 00:00 on Thursday, December 5, 2024.

・Overseas resident members

https://secure.plusmember.jp/produce101s2/1/questionnaire/157/4d02d/

*Access will be available from 00:00 on Sunday, December 22, 2024.

◆ Regarding inquiries about defective products

In the unlikely event that there is a defective product, please contact us during the following inquiry period.

Please contact us from [here]

Defective product inquiry acceptance period: Until December 27th (Friday)

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[Information on continuing INI OFFICIAL FANCLUB membership]

Renewal procedures can be done from 3 months before the expiration date to the last day of 1 month after the membership expiration date.

If automatic renewal is set, renewal processing will be carried out around the end of the membership expiration month.

Please click here for details on the continuation procedure.

If you have any other questions, please check our help page.