About withdrawal

Q
[Monthly Membership Fee Bundle Payment Course] Please tell me how to withdraw from membership.
A
If you Monthly Membership Fee Bundle Payment Course, your membership period will be extended by one year if you renew your membership annually.

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■How to cancel your membership in Monthly Membership Fee Bundle Payment Course

There is no need to apply for cancellation, and we do not provide a [Cancel Membership button] or [Dedicated cancellation form].

If you do not complete the procedure to renew your membership (i.e. pay the annual membership fee) when your membership expires, your membership will be automatically cancelled.

<Caution>

If you selected "Credit card payment" when you enrolled or during the renewal procedure for the previous year, "automatic renewal" will be applied.

Please be sure to check your current registration status (automatic renewal setting) on your My Page.

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▼Log in here
*Please access using a browser (Safari/Chrome) rather than the app.
*Operation of the "Yahoo!Japan app" and "Google app" is not guaranteed.

■If you cannot log in
[Here】 before contacting us.

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If [Automatic renewal: No] is displayed
⇒Your membership will be cancelled when your membership expires.

If [Automatic renewal: Continuing] is displayed
・If your membership is cancelled by the 20th of the month in which it expires
⇒You will be automatically unsubscribed when your membership expires.

- If you do not cancel your membership by the 20th of the month in which your membership expires
⇒Your subscription will continue with your registered credit card.

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■Regarding your registered credit card information

You can check, change, or suspend your card information on the page accessible from [Check, change, or suspend card information] on your My Page.

The only card information that can be confirmed is the last three digits of the card number and the card expiration date.

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■How to stop automatic renewal

You can cancel your membership up until the 20th of the month your membership expires.
Example) If your membership expires at the end of January, you can cancel your membership until 23:59 on January 20th.

If you wish to cancel your membership, please remember to cancel it by the 20th of the month in which your membership expires.

<Caution>
If you do not cancel by the 20th, your subscription will automatically be renewed.

After the 20th of the expiration month, you will not be able to cancel your subscription on My Page.

Once renewal is complete and the expiration date has been extended, you will be able to stop automatic renewal.

Please note that we cannot cancel your subscription (i.e. refund your money) regardless of whether you use the site or not.

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※About automatic cancellation

On this site, you can continue your membership status (membership number, joining date, number of renewals) for [one month] after your membership expires.

This is a relief period for members who wish to renew their membership, and during this period several emails will be sent to inform members about their renewal.

Since these are important emails regarding your registration, you cannot unsubscribe from receiving them individually, so if you wish to cancel your membership, please ignore the emails.

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■ If you are being charged 550 yen (tax included) per month

You are registering for the "Monthly Membership Fee Monthly Membership Fee Course Monthly Membership Fee Bundle Payment Course".

»Click here to cancel Monthly Membership Fee Course


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■ If you are being charged 440 yen (tax included) per month

Not a fan club, INI MAIL" may be registered.

»Contact us

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★Request★
One of the reasons given for "wanting to cancel membership before the membership expiration date" is "obtaining a duplicate Plus member ID," but we are unable to assist you in this matter.

I can't apply for tickets
・I can't authenticate the app via SMS
I can't receive my e-ticket.

For any inquiries regarding these matters, please contact Ticket Plaza Customer Support via the help link below.

*Clicking [Contact us here] will open an email.

Other questions about "Withdrawal"

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If the above example does not resolve your issue, please contact us using the form below.

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